Læs grundigt:
Jeg forbeholder mig retten til at afvise eller ombooke, hvis betingelser ikke er overholdt. I så fald opkræves et ulempetillæg på 150kr.
Jeg vil dog altid forsøge at vi finder den bedste løsning for dig, så du går herfra med den bedste oplevelse.
- Når du bekræfter din tid, bekræfter du også afbudspolitikken
- Afbud indenfor 12 timer før behandlingens start faktureres med 50% af behandlingens fulde pris
- Afbud indenfor 1 time/udeblivelse faktureres med 100% af behandlingens pris.
- Ved forsinkelse på mere end 15 min uden advisering tillader jeg mig at aflyse din tid, og du vil blive faktureret med 100% af behandlingens pris.
- Afbudsgebyret skal betales inden klinikkens lukketid den pågældende dag - ellers udelukkes man for kommende bookinger.
- Negle/vipper/bryn skal være fri for produkt og fri for olier og cremer ved ankomst. Har man makeup på opkræves et gebyr på 25kr.
- Har man produkt på fra anden klinik skal man vælge aftagning af produkt fra anden klinik, inden behandling hos Sophie Nails. Jeg opfylder IKKE på andres arbejde.
- Er man under 16 år, skal der gives tilladelse fra forældre. Dette kan ske ved direkte henvendelse til mig af værge, på enten telefon, Messenger eller Instagram.
- Tiderne ved behandlingerne er vejledende og kan variere lidt.
- Der stilles garanti for behandlingerne i 7 dage, såfremt skaden ikke er selvforskyldt
Skal negle repareres ved opfyldning eller skal negle files helt af pga. lift, påregnes 20kr pr negl.
Skal negle repareres uden opfyldning opkræves 100kr pr negl.
Ved opfyldning af Eyelash extension skal der altid være x-antal % extensions tilbage (angivet ved opfyldnings-valg) . Kommer du med færre eller slet ingen vipper på tæller det som et nyt sæt, og det SKAL informeres om inden, da der skal sættes mere tid af til det.
- Husk at genbooke opfyldning ca. hver 3. uge. Dette gælder både for negle & vipper
Kontakt dog altid hvis du er i tvivl, og kontakt gerne i god tid
- Betaling kan ske via mobilepay/kontant/faktura
ALLERGI?
Allergi kan i sjældne tilfælde opstå under behandlingen af eyelash extensions/lash&brow lift/negle eller efterfølgende. Er du i tvivl om du kan tåle produkterne er du velkommen til at kontakte mig og få sat nogle få hår på ind imellem dine egne (Eyelash extensions), få lidt af produkter på din hud, eller få en enkelt negl lakeret, for at teste mine produkter. Det er i meget sjældne tilfælde at kunder reagerer på produkterne, da jeg prioriterer kun at bruge gode kvalitetsprodukter. Skulle det ske at du oplever en reaktion, tager jeg selvfølgelig hånd om dette, og finder den rette løsning for dig. Jeg giver dog ikke penge retur på nogle af mine ydelser.
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- By using Planway you agree to these terms.
- When using Planway and accepting these terms, you (hereinafter referred to as consumer) enter into an agreement with Planway Aps, which is a Danish registered company providing the service Planway.
- Planway reserves the right to change these terms without notice.
2. Consumer obligations
Consumer commits to comply with Danish legislation. Consumer is responsible for the legality of the material and information made available to the public, including that the material and information does not violate any third party's rights or may cause public offense. The customer undertakes and is responsible for ensuring that relevant information, including name, address, postal code, telephone number, e-mail address, is always correct in Planway, so the customer immediately can notify Planway by writing or changing the information under customer profile.
3. Planway's commitments
Planway commits to treat all consumer information confidentially and information is shared only with relevant Planway partners. However, Planway reserves the right to disclose consumer's personal information to the relevant authorities in case of misuse or justified suspicion thereof. Planway reserves the right to use the information for the production of general statistics and to use the work performed as a reference for sales and marketing purposes. Planway is entitled to disclose information to official name authorities, e.g. DK Hostmaster, InterNIC and RIPE.
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The business offers a 14-day cancellation right upon online payment, if the consumer wishes to make use of this, the full amount will be refunded.
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The business offers a 24-month warranty on online payment, if the consumer wants to make use of this, the full amount is refunded. The complaint must be made within 2 months after the consumer has found the defect.
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When using online payment, the service is activated immediately and it is subsequently the consumer's responsibility to make use of it.